FAQs: Businesses, facilities urged to check water if opening
Please contact Council on 0800 WAIPADC (0800 924 723) and we can advise you of this.
If you have been regularly using your water supply it is less likely that issues would have arisen. However, you can flush your taps if you have any issues.
Run your outside tap for a further 10 minutes and try it again. If the problem persists, please contact Council or your water services provider.
If it hasn’t already, your water should return to its normal taste soon especially if you have applied the recommended activities.
If your tank is filled by truck, the water should be safe to drink as this water should already be disinfected. Or, if your tank is filled by rainwater, carry out the following:
- -Flush your water until it is clear or appears normal, using a tap at the furthest point from your source/treatment.
- -Check for blockages, leaks or breaks in pipes and taps,
- -Look for physical matter in your water tank i.e. leaves, and ensure the tank has enough water to operate,
- -Check pumps, filters and UV systems and ensure there is sufficient chemical stocks.
Continue your normal maintenance regime, as per manufacturer’s instructions.
I am a registered food premises. What should I do to check that my water is suitable to prepare food?
If you are a food premises/manufacturer (such as a dairy or bakery), it is recommended that you contact MPI for specific guidance about returning to normal service AND whether further actions such as clearance sampling are required beyond this guidance material. You can contact MPI at www.mpi.govt.nz/coronavirus, firstname.lastname@example.org or 0800 008 333.