New to doing it online

Did you know many of our services are available online?

You can update your address, request a service, and even make a rates, water or dog registration payment online are all available to Waipa residents. Check out the list below:

Change of address

If you are moving house soon it is important to provide Council with information about your change of address, especially if you have a dog registered at your current address.

Enter the online form here.

Give feedback or request information

Got a compliment or complaint? We want to hear it! Fill out the online form here.

You can also request information here.

When giving feedback and requesting information, please provide as many details as possible, such as names, date and time.

Request for services

You can contact us about a range of services here including:

• Road, footpath or bus shelter damage
• Abandoned vehicles
• Water mains damage
• Waste management
• Leaf problem area
• Graffiti
• Dog query or issue
• Rubbish dumping/fly tipping
• Other services

Please provide details about the service you require, as well as your contact details.

Make a payment

Make multiple payments in a single secure transaction here. You can pay your dog registration, water and property rates, resource and building consents and more through our payment gateway.

Payments can be made via Account2Account, credit card and debit card.

If you wish to make the move to digital, you can request to receive your invoices via email by filling out a Change of Address form online.

Use maps online

You can use Maps Online to view:

• Property information
• Waipā District Plan information
• Services information for pipes, manholes, pump stations etc.
• Parks and reserves information
• Aerial photography dating back to 2002
• Community and environmental-based information