Reopening Food and General Businesses
Opening food premises in level three
This refers to the opening of the food premises on Level 3 alert. Please familiarise yourself with the requirements which must be complied with, prior to opening your food business.
1. Registration and Operation during Level 3.
- Can only operate under Level 3 if the registration is still valid, so please check your registration certificate for the expiry date. If the registration has lapsed during Level 4 and you were not trading during this time, then you will need to renew your registration before you start up again. If you were trading during Level 4 and the registration lapsed, a new application will need to be made. In these cases, please contact the Environmental Health Administration Team firstname.lastname@example.org to discuss your registration, how much needs to be paid, what forms need to be filled in, etc.
- Must implement safe practice measures
- Must comply with Workplace operations at Covid 19 levels
- Follow guidance on re-opening a food business, attached above.
- Follow the directive issued by Ministry of Health on drinking water advice, flushing of water pipes and information on legionella if your building/facility has a cooling unit (tower), hot/warm water system etc, attached above.
- Must comply with any directives or measures issued on Covid 19 website; https://covid19.govt.nz/
2. Operating during Level 3
a. If you are not making any changes to your normal food business processes during level 3, then you may proceed following all the above guidance.
b. If you have made changes to:
- Sell takeaway food.
- Deliver or transport food.
- Sell meal kits or break bulk food into smaller packaging for retail.
Then you must download the applicable Covid -19 template food control plan packs from the Ministry for Primary Industries (MPI) website below, follow these procedures and keep relevant records. If your business previously has not been involved in these changes and they were not in your scope of operations document, prior to trading please contact the Environmental Health Administration Team email@example.com or call 0800 924 723 as soon as possible. You will need to amend your scope of operations.
3. Making packaged chilled or frozen food for retail sale
Before you start up, let us know at the Council by e-mail or phone if you want to expand your business into making packaged chilled or frozen food for retail sale. This means that the food has been pre-made, stored and sold to any customer that may choose to purchase this menu item. This does not apply to packaged chilled or frozen food that has been specifically made to order for a customer. If you meet the requirements, a Remote Check System has been set as an interim measure to check that your food business is managing the associated food safety risks. In this case a Remote Check must be carried out within one week of operating. This will be arranged by MPI and there is no charge to the business for this check.
Note: certain requirements have to be met before your are allowed to make chilled or frozen food and this is just an interim measures during Covid 19. Approval of such is dependant on compliance activity, there must be:
- No outstanding corrective actions;
- Food businesses must have been registered prior to 25 March 2020;
- Businesses must have been verified within the last 18 months etc.
Once the Covid-19 restrictions are lifted, you may need to formally advise us if you want to continue with the additional or changed operations. We can advise you on the relevant application process (if any) at that point.
To notify us of any changes or for any further enquiries, please contact our Environmental Administration Team by e-mail on firstname.lastname@example.org or call 0800 924 723. Please use your business name and contact, and the changes you intend to make to your business operation and we will contact you back.
Please note, the Ministry for Primary Industries may be sending a similar message, please keep checking the Ministry website links above for updates that are frequently being made.
Golden Rules to Make Your Business Covid-19 Safe
1. If your business requires close physical contact it can’t operate.
2. Your staff should work from home if they can.
3. Customers cannot come onto your premises. Unless you are a supermarket, dairy, petrol station, pharmacy or permitted health service
4. Your business must be contactless. Your customers can pay online, over the phone or in a contactless way. Delivery or pick-up must also be contactless.
5. Basic hygiene measures must be maintained. Physical distancing, hand washing and regularly cleaning surfaces. Workers must stay home if they are sick.
6. If you used PPE in your business before COVID-19, then keep using it in the same way. If you didn’t use PPE in your business before COVID-19, you don’t need it now.
This is advice for retailers, manufacturers and the service industries.
Different advice applies to essential healthcare workers, border agencies, courts and tribunal staff, first responders and corrections staff.
Visit MoH.govt.nz for more advice.
7. You must meet all other health and safety obligations.