Frequently asked questions

Contents

​​Cemetery records

How do I find out if a relative is buried in a Waipā cemetery?

You can search our online cemetery database. If you have any issues with this tool, please contact our Customer Support team on 0800 WAIPADC (0800 924 723).

Costs

What are the costs?

View our current fees and charges for cemetery services: Fees and Charges

How do I pay? Can I expect an invoice?

An invoice will be issued within two weeks of a burial to the person / funeral director who has signed the Indemnity for Burial Charges on the interment application. Invoices are to be paid in full by the 20th of the following month.

Plots

​Can I choose the plot I want to reserve?

Yes – but within reason. A customer may choose a plot but the sexton must confirm the reservation. A reserve plot must be paid for in full on application including the surcharge. When an interment takes place, this will be invoiced at the time. Reservations are not available within the Natural Burial section. ​

What does the reserve plot surcharge cover?

Reservation of plots results in inconsistent use of cemetery plots. It is inconvenient and sometimes difficult to access plots some years down the track due to the erection of headstones etc. This covers the ongoing maintenance of the reserved area.

What happens if we don't go through a funeral director?

Waipa District Council cemetery bylaws do not require that a burial must go through a funeral director. This decision will depend on your personal circumstances. For example, a delayed burial in summer requires the services of a funeral director for health reasons. If the interment is not going through a funeral director then the following steps must be followed:

  1. ​Complete the Application for interment form. Check all information is correct. The person accepting liability must sign the form. If it is not signed the interment cannot proceed.
  2. Council requires a copy of the death certificate as evidence of death.

How deep are the plots?

The standard depth for plots is double depth (two caskets) excluding Leamington and Pukerimu which are all single depth due to the nature of the soil.

How many interments can be made in a plot?

The number of interments that can fit in each plot depends on the type of plot it is.

  • ​Ashes plots can hold two ashes in each plot.
  • Double depth burial plots can either hold:
    • one casket and four ashes, or
    • four ashes, or
    • two caskets, or
    • two ashes under the berm.
  • Single depth burial plots at Leamington and Pukerimu can either hold:
    • one casket and four ashes, or
    • two ashes under the berm. 

​​Can I still get buried in the Waipā district if I'm not a resident?

Yes, you can. An application can be made by anyone to purchase a plot and be interred in a Waipā​ cemetery. We do add a charge of 50% to the total charges to assist in the maintenance of the cemetery as it is subsidised by local ratepayers.

Headstones and plaques

Who installs headstones? Can the family place the headstone?

Most headstones are installed by a member of the Master Monumental Assn, however families can make and install their own headstones. If you wish to install a headstone it will have to meet Council guidelines first​, and Council will require a copy of the plans. After the headstone is installed Council has to approve the installation.

Are there rules about size or what the monument is made from?

Yes, Council has guidelines which must be followed, including dimensions and materials. Read more: Headstone and plaque installation guidelines.​

How much does it cost to install a headstone and where do I go to get a headstone?

You will need to go to a stone craft retailer. There is no extra charge from Council to place the headstone, however the stone craftsman may charge you for placing the headstone.

What can be done about graffiti or damage?

If a headstone is damaged it is the family’s responsibility to have it fixed. If any damage makes it dangerous to the public it must be fixed immediately. It is the family's responsibility to remove any graffiti from headstones, however Council will assist with this.

Am I allowed to put in flower holder vases?

Only in the holes provided. No glass jars please.

Can Council provide me with a white cross?

They can be obtained through your funeral director. These are only permitted until the installation of a headstone or plaque.​

Page reviewed: 04 Jul 2019 12:07pm