Help is at hand if you need help getting groceries, financial assistance or are experiencing difficulty during the COVID-19 response.
- Waikato Welfare Call Centre - 0800 800 405
All Waikato residents who would like help with getting groceries, medication, transport to or from essential appointments can call the Waikato Welfare Call Centre between 7am and 7pm daily. Calls will be needs assessed and sent on to local welfare teams who will get in touch.
- Need ongoing support?
To help support our vulnerable community members, the Western Waikato Emergency Operations Centre have set up a volunteer buddy system for residents in Waipa, Otorohanga and Waitomo. Phone the Waikato Welfare Call Centre on 0800 800 405 to access this support service.
- Food banks
Food parcels can be provided for people who are unable to pay for groceries due to hardship. Please contact the local food banks by phone or request through the Waikato Welfare Call Centre on 0800 800 405.
Salvation Army, 27 Williamson Street, Cambridge.
Ph: 07 827 4723
Kainga Aroha Community House, 301 Bank Street, Te Awamutu.
Ph 027 389 5470
Freephone helplines are also available in this time of need.
- Covid-19 healthline - 0800 358 5453
- Healthline (all other health issues) - 0800 611 116
- Mental health - Phone or text 1737
- Depression Helpline - 0800 111 757
- Anxiety NZ - 0800 269 4389
- Lifeline - 0800 543 354
- Alcohol & Drug Helpline - 0800 787 797
- Family Violence Helpline - 0800 456 450
- Women’s Refuge - 0800 733 843
- Rural Support - 0800 787 254
- LGBTQAI+ Helpline - 0800 688 5463
- Asian Family Services - 0800 862 342