Rates rebates
Are rates rebates only for people on the super?
No, any home owner on a low income can apply.
How will I know if I qualify?
You can check your eligibility by using the Governments rates rebates calculator. Or you can contact the rates team on 0800 WAIPADC (924 723) or by emailing rates@waipadc.govt.nz.
Do I have to pay my rates in full before I get a rebate?
No, if you have any rates outstanding, the rebate will be credited to your account. If you have a direct debit, you will be given a direct debit holiday to cover the amount of the rebate.
What if I earn more than the income threshold, could I still qualify?
Yes, you could still qualify. A rebate may still be available depending on your circumstances. Check out the Governments rates rebates calculator to work out what could be your rebate.
What if I was declined last year – will I be declined again automatically?
No, we send application forms out to those who were declined in the previous year as we are aware that financial circumstances can change from year to year.