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Reducing your water bill

Water meters are the ideal tool for you to measure how much water's being used around your home. They're also what we use to ensure water charging remains equitable for all. If you use more, you pay more and if you use less, you pay less.

Water meters must be able to be accessed so please keep it free from grass or covers. Having easy access to your meter allows us to take an accurate meter reading, investigate an issue or make necessary repairs or replacements.

If it is difficult to access your property - because of locked gates, dogs or otherwise - please contact us.

Think your water bill's a bit high?

A high water meter reading or poor water pressure might indicate a leak, especially if your water use hasn't changed. If you suspect a leak on your property, we strongly recommend you contact a plumber to investigate.

You may wish to also check out our frequently asked questions about high water bills and look at replacing or retrofitting appliances that use a lot of water.

Found a leak?

You may be eligible for a water rate remission.

Smartwater

For more tips on reducing your every day water use, head to smartwater.org.nz.

Smart water starts with you - head to smartwater.org.nz for tips on how to reduce your water use

Replace or retrofit your appliances

Some appliances use more water than others. When it's time to replace, check out the water star (or WELS) rating. More stars = more savings!

Reduce your daily water usage

There are four big water-using appliances in the home:

  1. Showers
  2. Washing machines
  3. Toilets
  4. Taps

Cutting back on the amount of time you spend in the shower, waiting for full loads before you turn on the washing machine, using the half flush on the toilet, and turning the tap off when you brush your teeth are all very simple ways to reduce your use.

Other big savings can be made outdoors, especially in summer. Visit the Smart Water website to get handy lawn and landscaping tips and tricks!

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