Wheelie bins


​​​​​​​​​​​Wheelie bins on the way

Waipa District Council is entering into a new kerbside recycling contract, which will provide two purpose-built wheelie bins for each household: a 140-litre bin for glass and a 240-litre ​bin for all other recyclable items. Wheelie bins will service both rural and urban households in the Waipā district from 1 July 2019.

Frequently asked questions​

1. Why is Waipā changing the way it collects recycling? 

The collapse of the international recycling market has impacted on Waipā’s kerbside recycling service, along with the rest of New Zealand. China is no longer accepting recycling products and this has impacted on councils all over the country. Council's previous contractor could no longer offer the same service, for the same price.

Waipa District Council needed to enter into a new contract with a new supplier. If not, kerbside recycling could not be offered in our district past February 2019. Council did not think this would be acceptable to the community. 

Council re-tendered the kerbside recycling service and Metallic Sweeping took over the contract on 1 March 2019.  Metallic Sweeping are providing the existing blue crate recycling service until 1 July when a better and safer collection service involving the use of wheelie bins will begin.

2. What are the key changes?

Since 1 March 2019 Waipā residents may have seen different trucks collecting their blue recycling crate. Recycling is now also collected on public holidays, there is no longer a one-day delay.

From 1 July 2019, Waipā will be introducing wheelie bins. ​Wheelie bins are already successfully used in most other places throughout New Zealand. A new recycling sorting centre will also be built in Te Awamutu.   

3. How many wheelie bins do I get?

Each household will have two wheelie bins.

One will be a large, 240-litre bin for household plastics (1-7), cans, tins, paper and cardboard. The second will be a smaller 140-litre wheelie bin, just for glass bottles and jars. This will mean the total combined monthly capacity increases from 240 litres with the blue crates to 620 litres with the wheelie bins.​

​4. When will the wheelie bins be delivered to my house?

The wheelie bins will be delivered district-wide between 1 May and 30 June. The contractors are able to deliver between 800-1,000 wheelie bins per day. There will be four large curtain sider trucks delivering the bins from Monday to Saturday. Don't panic if your wheelie bins have not arrived yet - we're making our way through the deliveries. If you still haven’t received your bin by 30 June OR if your neighbours have had the new bins delivered but yours has not yet arrived, give our customer support team a call on 0800 924 723.

5. How will I know which bins are mine?

In most cases, the contractors will try to leave the wheelie bins tucked inside your property boundary. For long driveways, right-of-way or shared driveways, all wheelie bins will be left in a group on the kerbside of the closest public road.  PLEASE CHECK YOU’VE GOT THE CORRECT BIN! There’s a white sticker on the right-hand side of the bin with your address on it to help you identify the wheelie bins assigned to your property. 

​6. How often will my recycling be collected?

The 240-litre wheelie bin for plastics (1-7), cans, tins, paper and cardboard will be collected fortnightly. The 140-litre wheelie bin for glass will be collected monthly. 

We'll be in touch closer to the time with your new recycling collection dates. In some cases recycling collection days will change. We understand this will take some getting used to.

7. Will all plastics continue to be collected?

Yes, at this stage we will continue to collect all plastics 1–7.  

8. Will recycling be collected on public holidays?

Yes! Your recycling will continue to be collected like normal on public holidays; there will no longer be a one-day delay for collections. If your usual recycling collection day is on a public holiday, please put it out on the kerbside.

9. Who pays for the kerbside collection?

The kerbside recycling service will continue to be funded via a district-wide, targeted rate. The current cost works out to about $1 per week for households. Council has confirmed the cost for the 2019/20 year will increase, to take into account the cost of the new service and changes to the recycling market since our last recycling contract was signed seven years ago. This was discussed with the community during consultation on Council's Annual Plan in April 2019. 

Current cost - $52 per year or $1 per week

Cost for new service from 1 July - $81 per year or $1.56 per week

​10. Will there be wheelie bins for both urban and rural areas?

Yes, both urban and rural households will receive the same recycling service.

11. What about commercial/industrial premises?

It's possible there may also be recycling wheelie bins for commercial and industrial premises. But first we would need to talk directly to businesses to see if they'd be prepared to pay for the recycling wheelie bin service, as this is not covered by household rates.

12. How would a service for businesses be funded?

This would be funded via a new targeted rate on all commercial and industrial properties.

13. Will there be an alternative for people who cannot use wheelie bins?

Those people unable to manage wheelie bins due to physical disabilities or impairments will be able to apply for a free Council-funded assisted serviceThe assisted service will ensure wheelie bins are pushed to the kerbside for emptying and collection. They will be pushed back again once recycling has been collected. There will be no charge for this extra help, but there will be rules around who can access it.

To find out more about the assisted recycling collection service and whether you are eligible, give us a call on 0800 924 723. It will not be possible to continue with the blue crates instead of switching to wheelie bins.

14. I don't want a wheelie bin. I like the crate. I don't want to change.

Manually lifting the crates has high health and safety risks for staff who are lifting more than 1000 crates a day.  Companies are moving away from high-risk waste services including crate-based recycling services.   Wheelie bins are now considered industry best practise.

The crate service would have also cost more if it were to continue. The collapse of the international recycling market has impacted on Waipā’s kerbside recycling service, along with the rest of New Zealand. China is no longer accepting recycling products and this has impacted on councils all over the country. Council's previous contractor could no longer offer the same crate service, for the same price.

15. Where can I store my wheelie bin?

The base of the wheelie bins is the same size as the current blue crate, so they don’t take up as much room as you think. We appreciate this is a change and you may need to think creatively about where you can store them. The wheelie bins are waterproof and don’t need to be stored undercover; try behind your garage, by the compost bin or at your back door.

16. I live down a long rural driveway, what do I do?

You are welcome to store the wheelie bins inside your property boundary, close to the end of your driveway.  You can use you current blue crate to ferry your recycling to the wheelie bins as you usually do now.  Wheelie bins are not able to be stored on public land, on the berm or on the road.  They do need to be stored in your property.

​17. Where will the recycling sorting centre be built?

The new recycling sorting centre will be built in Te Awamutu, but no further details are available yet.

​18. Will it create any jobs?

Yes, it’s likely to create 7-10 new jobs.

19. Could I drop my own recycling directly to the sorting centre?

The sorting centre will not be open to the public initially, but this might change in the future.

​20. Where does Waipā’s recycling go after it's been collected?

Our contractor will be constructing a local recycling sorting centre. In the meantime, all collected items will be bulk stored here in Waipā (so that we have enough to move it cost efficiently) and then will be transported to the next step in the recycling process.

  • ​Glass is going to O-I Glass in Auckland. They are New Zealand’s only glass bottle and jar manufacturer and have been operating since 1922. Read more on their website: O-I Glass.
  • The cardboard and paper goes to Reclaim, the largest supplier of recyclable resources in New Zealand. Read more on their website: Reclaim.
  • The mixed recycling items (such as tins, cans and plastics) will go to Visy Recycling in Auckland, New Zealand’s biggest materials recovery facility. Waipā’s waste will be processed along with Auckland’s kerbside recycling collection. Read more on their website: Make The Most of Waste.

21. Under the new contract, will any of Waipā’s recycling go to landfill?

Possibly. The lack of options for low grade plastic recycling is part of the reason why Council runs a waste minimisation programme to raise awareness about ways to create less rubbish in the first place.

There have been recent changes resulting from China's decision to no longer accept New Zealand’s recycling waste. This means recycling collectors cannot on-sell some lower grade, poor quality plastics (3 - 7) as easily as they did in the past, as the value has dropped dramatically and is now worth nothing.

The new contract gives an option to send poor quality plastics to landfill if necessary and we will let the community know when the economics drive this decision. At this time our new contractor is confident to be able to find a market for all plastics. The value of mixed paper and cardboard has also dropped significantly and this is something we're also keeping an eye on. ​

​22. Will Council continue to run a waste minimisation programme?

Yes, definitely, Council will continue to raise awareness about waste minimisation​. This programme is funded by the government, via the Ministry for the Environment.

If we can minimise the consumption of products like plastic, we can lessen our impact on the environment, and protect ourselves from market charges in the recycling and waste sectors.  

​23. What do I do with my old recycling crate?

Residents will be able to keep their blue recycling crate to reuse around their home if they wish. 

Here's some ideas about how you could reuse your blue crate:
- tool storage in your garage
- kindling wood box
- to collect weeds as you garden
- to grow herbs or tomatoes
- flip it over and use it as a seat!

We also ran community drop-off events for old recycling crates. The crates will be recycled into pallets to be reused in the community.  These were held:

​Saturday 20 July, 10am-2pm - 214 Churchill Street, Te Awamutu

Sunday 21 July, 10am-2pm - Hallys Lane carpark, Cambridge

This was the only opportunity to drop off crates to Council. Please do not take your crate to Council offices, they will not be accepted. 

24. Can I dispose of my old recycling crate in my new wheelie bin?

No. Crates are a 'hard plastic' and can't be squashed in the truck with the other recycling. They are also too large to be processed safely on the recycling sorting line; it can be hazardous for staff.

​25. Can I purchase an additional glass wheelie bin?

No, research shows there is plenty of capacity in the 140-litre wheelie bin. A bin bigger than 140-litres for glass will be too heavy for many people to easily move, and unsafe for the contractor. If you have more glass recycling that the 140-litre bin can hold, you will need to take it to a transfer station as you do now. There may be a charge for that.

​26. Will I be able to get a small wheelie bin for my plastic and tins (rather than the large one?)

Probably yes, but not until after the new service begins in July. The ratepayer for the property will be able to request this change in service level then and we’ll have more details closer to the time.​

It will be important to remember that your wheelie bins do not have to be full before you put them out. You should put them out on every collection day.​

27. What if I have extra recycling?

If you have too much recycling to fit in your wheelie bin, try some of these tips:
- squash plastics, tins and cans to make more space
- breakdown or flatten your cardboard (or consider using it in your compost!)
- take some recycling out and take it to your local transfer station, or hold it for your next collection.

If your wheelie bins is too full and the lid can’t close completely it will not be collected.  If the lid is not closed flat while the truck is lifting it, the recycling can fall out. 

Extra items placed next to or on top of the wheelie bin will not be collected.​​

28.  What features do the bins have to try and prevent them being stolen?

Other councils around New Zealand have found theft of wheelie bins rare mostly due to their size.  To reduce the risk of theft the new wheelie bins have prominent Waipa District Council branding, are printed with an individual serial number and have an embedded chip which can be scanned. Both of these identifiers will be assigned to your property address. Stray wheelie bins will be able to be scanned and returned to their assigned address. The wheelie bins are the property of Council and must stay at their assigned address to be used for kerbside collection.

29. What if it can't be found – how do I get a new wheelie bin?

If your wheelie bin cannot be found, check with your neighbours to see they didn't accidentally take your bin, then give Council a call to get a new one issued.

Any replacement wheelie bins needed because of customer damage or loss will be charged to the ratepayer.

The proposed costs for this in the 2019/20 rating year are:

240L Mixed recycling wheelie bin                $62.57

140L Glass only wheelie bin          $60.70

This covers the manufacture, storage, delivery, onsite assembly, administration and updating of the serial number and chip identifier on Council systems. 

30. If I pay, does this mean I own the replacement bin/bins?

No.  This does not mean you own the wheelie bins, they are the property of Council. The charge covers the manufacture, storage, delivery, onsite assembly, administration and updating of the serial number and chip identifier on Council systems, not the bin itself.

31. Can I get my own wheelie bins to replace stolen ones?

No. According to Council's Solid Waste Management and Minimisation Bylaw 2018 customers are not able to provide their own wheelie bins. Council needs to make sure the wheelie bins are compatible with its recycling trucks and technology and to ensure there is no damage to trucks or danger to staff.

​32. Can I have a wheelie bin for my rubbish too?

Rubbish collection in Waipā​ is not a service provided by the Council. Rubbish is collected by a private company on a user-pays basis. Council's new recycling contract does not change that. If you would like a wheelie bin for your rubbish, please talk directly to one of the private companies that offers this service.

33. Will food waste be collected?

At this stage, no, there will not be a food waste collection. But we are watching locations in New Zealand that already have food waste collections to see what system might work best for our district and what it might cost.  

Council will continue to support ways for the community to learn how to reduce food waste. We already support the ‘Food Lovers Master Classes’ with Kate Meads and the free ‘Easy Choice Healthy Kai’ cookbooks. We will also continue to support the national Love Food Hate Waste programme. 

Page reviewed: 04 Sep 2019 9:21am