Wheelie bins on the way
Waipa District Council is entering into a new kerbside recycling contract, which will provide two purpose-built wheelie bins for each household: a 140-litre bin for glass and a 240-litre bin for all other recyclable items. Wheelie bins will service both rural and urban households in the Waipā district from 1 July 2019.
Frequently asked questions
1. Why is Waipā changing the way it collects recycling?
2. What are the key changes?
3. How many wheelie bins do I get?
4. When will the wheelie bins be delivered to my house?
The wheelie bins will be delivered district-wide between 1 May and 30 June. The contractors are able to deliver between 800-1,000 wheelie bins per day. There will be four large curtain sider trucks delivering the bins from Monday to Saturday. Don't panic if your wheelie bins have not arrived yet - we're making our way through the deliveries. If you still haven’t received your bin by 30 June OR if your neighbours have had the new bins delivered but yours has not yet arrived, give our customer support team a call on 0800 924 723.
5. How will I know which bins are mine?
6. How often will my recycling be collected?
7. Will all plastics continue to be collected?
8. Will recycling be collected on public holidays?
9. Who pays for the kerbside collection?
Current cost - $52 per year or $1 per week
Cost for new service from 1 July - $81 per year or $1.56 per week
10. Will there be wheelie bins for both urban and rural areas?
11. What about commercial/industrial premises?
12. How would a service for businesses be funded?
13. Will there be an alternative for people who cannot use wheelie bins?
14. I don't want a wheelie bin. I like the crate. I don't want to change.
Manually lifting the crates has high health and safety risks for staff who are lifting more than 1000 crates a day. Companies are moving away from high-risk waste services including crate-based recycling services. Wheelie bins are now considered industry best practise.
The crate service would have also cost more if it were to continue. The collapse of the international recycling market has impacted on Waipā’s kerbside recycling service, along with the rest of New Zealand. China is no longer accepting recycling products and this has impacted on councils all over the country. Council's previous contractor could no longer offer the same crate service, for the same price.
15. Where can I store my wheelie bin?
The base of the wheelie bins is the same size as the current blue crate, so they don’t take up as much room as you think. We appreciate this is a change and you may need to think creatively about where you can store them. The wheelie bins are waterproof and don’t need to be stored undercover; try behind your garage, by the compost bin or at your back door.
16. I live down a long rural driveway, what do I do?
You are welcome to store the wheelie bins inside your property boundary, close to the end of your driveway. You can use you current blue crate to ferry your recycling to the wheelie bins as you usually do now. Wheelie bins are not able to be stored on public land, on the berm or on the road. They do need to be stored in your property.
17. Where will the recycling sorting centre be built?
18. Will it create any jobs?
19. Could I drop my own recycling directly to the sorting centre?
20. Where does Waipā’s recycling go after it's been collected?
- Glass is going to O-I Glass in Auckland. They are New Zealand’s only glass bottle and jar manufacturer and have been operating since 1922. Read more on their website: O-I Glass.
- The cardboard and paper goes to Reclaim, the largest supplier of recyclable resources in New Zealand. Read more on their website: Reclaim.
- The mixed recycling items (such as tins, cans and plastics) will go to Visy Recycling in Auckland, New Zealand’s biggest materials recovery facility. Waipā’s waste will be processed along with Auckland’s kerbside recycling collection. Read more on their website: Make The Most of Waste.
21. Under the new contract, will any of Waipā’s recycling go to landfill?
22. Will Council continue to run a waste minimisation programme?
23. What do I do with my old recycling crate?
24. Can I dispose of my old recycling crate in my new wheelie bin?
25. Can I purchase an additional glass wheelie bin?
26. Will I be able to get a small wheelie bin for my plastic and tins (rather than the large one?)
27. What if I have extra recycling?
If you have too much recycling to fit in your wheelie bin, try some of these tips:
- squash plastics, tins and cans to make more space
- breakdown or flatten your cardboard (or consider using it in your compost!)
- take some recycling out and take it to your local transfer station, or hold it for your next collection.
If your wheelie bins is too full and the lid can’t close completely it will not be collected. If the lid is not closed flat while the truck is lifting it, the recycling can fall out.
Extra items placed next to or on top of the wheelie bin will not be collected.
28. What features do the bins have to try and prevent them being stolen?
Other councils around New Zealand have found theft of wheelie bins rare mostly due to their size. To reduce the risk of theft the new wheelie bins have prominent Waipa District Council branding, are printed with an individual serial number and have an embedded chip which can be scanned. Both of these identifiers will be assigned to your property address. Stray wheelie bins will be able to be scanned and returned to their assigned address. The wheelie bins are the property of Council and must stay at their assigned address to be used for kerbside collection.
29. What if it can't be found – how do I get a new wheelie bin?
If your wheelie bin cannot be found, check with your neighbours to see they didn't accidentally take your bin, then give Council a call to get a new one issued.
Any replacement wheelie bins needed because of customer damage or loss will be charged to the ratepayer.
The proposed costs for this in the 2019/20 rating year are:
240L Mixed recycling wheelie bin $62.57
140L Glass only wheelie bin $60.70
This covers the manufacture, storage, delivery, onsite assembly, administration and updating of the serial number and chip identifier on Council systems.
30. If I pay, does this mean I own the replacement bin/bins?
No. This does not mean you own the wheelie bins, they are the property of Council. The charge covers the manufacture, storage, delivery, onsite assembly, administration and updating of the serial number and chip identifier on Council systems, not the bin itself.
31. Can I get my own wheelie bins to replace stolen ones?
No. According to Council's Solid Waste Management and Minimisation Bylaw 2018 customers are not able to provide their own wheelie bins. Council needs to make sure the wheelie bins are compatible with its recycling trucks and technology and to ensure there is no damage to trucks or danger to staff.
32. Can I have a wheelie bin for my rubbish too?
33. Will food waste be collected?