Frequently asked questions
What is being done to make sure the water is safe to drink?
Is the water safe to drink with this unpleasant flavour?
What is Council doing to fix the problem?
Where does Te Awamutu and Pirongia’s water supply come from?
What is algae?
What happens when algae levels increase in the water?
- Begin algae monitoring in the treated water as well as the source water
- Increase the amount of tests taken to monitor the water supply
- Continue visual daily checks of the source water
- Flush the raw water reservoir
- Keep public informed
- Make changes to our operational processes. For example, usually Council takes water from the upper stream which goes through settling ponds, then the storage reservoir, then the treatment plant. However when staff notice differences in algae levels, we bypass the settling ponds, and use the lower stream intake which goes direct to the treatment plant.
The flavour caused by algae is unpleasant but not dangerous and not connected to adverse health effects. Council-supplied water is rigorously tested and meets all requirements of the New Zealand Drinking Water Standards and will not make you sick. If you or a family member is experiencing an upset stomach, we would always recommend contacting your doctor for advice.