Connections to Council Supply
If you require a connection to Council's network, an application form will need to be filled out and lodged with Council, along with the payment of appropriate charges.
- Download: Application for Water Services Installation or Disconnection [PDF, 2 pages, 250KB]
- Download: Application to take water from a Council supply
If you find a fault in the network belonging to Council, please contact us as soon as possible by reporting it online or calling 0800 WAIPA DC (0800 924 723). This phone line is staffed 24/7.
If you find or suspect a fault on your own property, it’s your responsibility to fix it and we strongly suggest you contact a plumber or drainlayer.