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Alert

Waipā is at Alert Level 2

Waipā is at Alert Level 2 in response to COVID-19. Council offices and facilities will be open but with additional safety measures in place for the Delta variant. Stay up to date at www.covid.govt.nz.

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Make a Payment

Make multiple payments in a single secure transaction. You can pay your dog registration, water and property rates, resource and building consents and more through our payment gateway.

Payments can be made via Account2Account, credit card (we accept Mastercard and Visa) and debit card. Please note, using a credit card will incur a convenience fee - see 'Ways to pay' below for more details.

If you wish to make the move to digital, you can request to receive your invoices via email by filling out a Change of Address form online.

Ways to pay

Direct debit online / EASYPAY

Save time and skip the hassle of worrying about due dates or penalty charges. EASYPAY allows rates, debtor accounts and water accounts to be paid by direct debit and for payment to be automatically deducted from your bank account.

You can set up your direct debit by completing a form online or download the PDF here: EASYPAY form for direct debit

When using direct debit, you are able to set up a combined payment for your rates and your water bill.

Internet banking

You can skip the credit card fees and make a one-off online payment using your online banking via Account2Account through our payment gateway. This allows Council to accept online payments directly into our bank account in real time, no delayed processing times.

Enter the relevant reference number and you'll be redirected to your bank log in to complete the transaction. All information in the particulars, reference and code fields will be pre-populated for your convenience.

Account2Account is supported by the following banks:

  • ANZ
  • ASB
  • BNZ
  • Kiwibank
  • The Co-Operative Bank
  • TSB
  • Westpac

You'll still be able to make a manual payment via online banking by searching "Waipa District Council" as a payee in the automatic list of registered companies, or enter our account details manually. It's crucial that you use the correct information in the particulars, reference, and code fields as Council processes many different payments for a variety of services.

Bank: ASB Hamilton
Account: 12 3122 0084701 01 (or 03 for dog payments)
Particulars: e.g. Rates
Code: e.g. "Property ID"
Reference: e.g. "Your surname"

Please note: When using online banking, separate bill payments must be set up for your rates and your water bill.

Use this chart to make sure you have the correct details for your online payment!

Particulars Code Reference
Rates Property ID or assessment number Your surname/company name
Water WB - followed by Property ID Your surname/company name
Debtors Debtor account number Your surname/company name
Infringement Infringement IDe.g. D** or P** Your surname/company name
Pool inspection Property address Your surname
Dogs* Animal ID Surname of dog owner

Application Payments - Please note all application payments should be formatted like the examples below.

Particulars Code Reference
Planning Application IDe.g. LU/****/** Your surname/company name or applicant details
Building Application IDe.g. BC/****/** Your surname/company name or applicant details
Health and liquor Application IDe.g. NFR/**** Your surname/company name or applicant details

*Please note that payments for dog registrations are to be made to this account: 12 3122 0084701 03

Credit card payments online

You can pay your rates, water rates, debtor accounts, and dog registrations using Visa and Mastercard through our payment gateway.

Please note that using a credit card will incur a convenience fee that is charged by the credit card and merchant service providers. Council does not retain any part of this fee (we initially receive the fee as part of the total payment amount, but then pay the entire fee out again to the merchant services provider). The credit card surcharges for each of these cards are:

  • Visa: $1.46 per transaction
  • MasterCard: 2%

If the payment is made using a credit card issued outside New Zealand, any currency conversion will be done according to the terms and conditions of the card - there may be currency conversion fees charged by your card issuer.

Transactions are processed within two working days of the payment. Please contact us regarding refunds for over payments or incorrect payments.

Cash payments over the counter

If you would like to pay by cash, cheque or Eftpos you are welcome to come to our offices in Te Awamutu at 101 Bank Street, or to our service centre in Cambridge at 23 Wilson Street.

Cheque payments are no longer accepted

From 30 April 2021 Waipa District Council will cease to accept cheques as a payment method, due to cheques being phased out by NZ banks.

Having trouble making a payment?

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